Terminology, approval route and the range change by market.

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Support

Support

One point of contact, from first configuration to the years after handover. Email first, because it leaves a record.

People enjoying drinks and conversation in a busy cafe

Before you order

A configuration checked against your menu and volume. The approval route for your country, with its source. A straight answer to any question about the unit.

During the build

Milestone updates, any inspection reports the order provides for, and the freight plan as it firms up. You are told when something moves.

After handover

The handover documentation confirmed for your order stays with the unit. Any applicable warranty and aftercare terms are confirmed in the written quotation before order.